Enhance your customer support by using Cayzu’s Facebook help desk
Did you know that consumers who experience positive customer service through social media are 3 times more likely to recommend the brand?
To provide awesome support, you have to first be aware of the question or complaint, and if it happens on your Facebook page there is a chance that you’ll miss it. Cayzu is like your big brother, always watching over you so you’ll never miss anything again. Posts and private messages are automatically converted to help request tickets so that your support agents can work on them right away. So be your customer’s hero and talk to your customers where they spend most of their time, on facebook.
Your customers will love it
56% of customers feel a stronger connection with a company when they interact through the social web.